RATES

A written estimate will be provided prior to the commencement of work, and acceptance of the quotation will confirm instruction to proceed. All rates are subject to annual review.

TYPING & DOCUMENT PRODUCTION

My hourly rate is £20.00* per hour, subject to a minimum charge of one hour. Thereafter, work is billed in 15-minute increments, rounded up to the nearest quarter hour.

​

This ensures you are charged only for the time required to complete the work, providing a flexible and

cost-effective support service.

​

Alternatively, I offer a folio rate of £1.00* per 72 words, which is often preferred for larger

document production projects.

​

All rates include proofreading and formatting.

​

DIGITAL TRANSCRIPTION

Digital transcription is charged at a folio rate of £1.00* per 72 words.

​

Rates are based on clear-quality audio recordings. Poor-quality recordings may incur an additional surcharge of

£0.20 per audio minute where significantly increased transcription time is required.

​

I reserve the right to decline recordings of unacceptably poor audio quality.

​

RETAINER SUPPORT

For clients requiring ongoing support, I offer a discounted retainer package based on a fixed number of hours

per month, providing consistent administrative and transcription support.

​

Please contact me with your requirements for an individual quotation.

​

INVOICING & PAYMENT

Invoices are issued on completion of work or at the end of each month for ongoing projects. Payment is due within

7 days of invoice date. All invoices are issued in Pounds Sterling (£). VAT is not applicable.

​

Payment by bank transfer is preferred, although PayPal payments are also accepted.

​

SENDING & RECEIVING WORK

Work can be sent securely via email attachment, file transfer, post or hard copy. Completed work will be returned in your preferred format and by your preferred delivery method.

​

TURNAROUND

Turnaround times depend on the size and complexity of the project, the quality of recordings or documents supplied, and current workload. Every effort will be made to meet agreed deadlines and accommodate urgent

work wherever possible.

​

*Discretionary rates are available for students and regular clients.